The do and don’t on Covid-19 Update for Swimming.
Coaching at ActiveSg Swimming Pool
Can I conduct 1-to-1 coaching or group classes in the swimming complex?
Organised classes can only be conducted on 3pm to 6pm (Monday-Friday) and 9am to 6pm (Sat-Sun). Coaches will need to have a confirmed allocated slot before any coaching is allowed in all ActiveSG pools. Each group size is capped at 5 pax (including coach). There should be no intermingling between different groups. Coaches will have to wear masks at all times when they are not in the pool as part of the Covid-19 Update for Swimming.
I am a swimming coach. How do I book swim slots for my classes?
Coaches with valid Usage Permit will be informed when allocation exercise commences. The SportSG Booking office will process your application and allocate slots accordingly. Registration confirmation and receipt will be sent via email. If there are caregivers within the group that needs to go into the pool, they must be included in one of the 5 pax15 quota. You will be required to assemble your students outside the pool and bring them in as a group. Please show your coaching confirmation email to the staff on duty. All students / caregivers /coaches are required to purchase an entry pass and tap the QR code for entry into the pool.
What is the duration for each coaching slot at the swimming pool?
During the covid-19 Update for swimming, the duration for each allocated slot is 180 minutes. You may coach an unlimited number of classes within the 180 minutes slot.
I am a swimming coach. How many students can I teach at one time?
There is no restriction on the number of sessions to be held consecutively within the allocated slot. Coaches will need to have a confirmed allocated slot before any coaching is allowed in all ActiveSG pools. Each group size is capped at 5 pax (including coach). Each coach can coach up to a maximum of 2 groups of 5 pax (including coach) i.e. 1 coach to 9 students (if the coach has been allocated 2 lanes and is coaching SwimSafer classes level 4,5,6.) If a coach is coaching SwimSafer classes level 1,2,3, the group size remains strictly at 5 pax (including coach). However, the coach must ensure that the previous class of students must exit the swimming complex before the next class of students can enter the swimming complex. This is to ensure that the capacity at the swimming complex is kept within the permissible limit at any one time. The classes must be conducted in adherence to the Safe Management Measures.
What is the current permited group size for swimming lesson?
From 9th Aug onward, we can have up to 5 pax in a group including the instructor. So our group class is now 1:4 pax.
More Question here on General Enquiry for Usage of Swimming pool in Singapore.
What are the operating hours of the swimming pool?
During the covid-19 update for swimming, the pools will be opened daily from 6.30am to 9.45pm. Please refer here or go to https://www.myactivesg.com/Facilities/Sport-Centres/Facilities-Closure for latest updates of closure.
What are the operating hours of the swimming pool?
The pools will be opened daily from 6.30am to 9.45pm. Please refer here or go to https://www.myactivesg.com/Facilities/Sport-Centres/Facilities-Closure for latest updates of closure.
Can I come to swim at any time?
To protect the health and wellbeing of the community, specific swimming timings are being allocated for different segments and groups. Members of the public are to follow the allocated timings strictly and booking is required beforehand via the ActiveSG app or myactivesg.com.
Table 1 – The specific swimming timings are as follows:
Revised Time Slots till further notice
Time Mon – Fri Sat & Sun
6:30am – 7:30am
Lap swim for General Public
Lap swim for General Public
7:45am – 8:45am
9am – 10am*
Organised swim classes
10am – 11am*
11am – 12pm*
12pm – 1pm*
1pm – 2pm* Lap swim for General Public**
2pm – 3pm*
3pm – 6pm Organised swim classes
Will all the swimming pool features be opened?
The training and competition pools will be opened. Wave Pool / Lazy River / Jacuzzi, wading pools and feature play pools will be closed until further notice. Some pools listed under https://www.myactivesg.com/Facilities/Sport-Centres/Facilities-Closure will remain closed.
How do I book for swim slots?
All visitors will need to book a swim slot via the ActiveSG app or myactivesg.com before visiting the swimming pool.
How far ahead in advance can I start booking the slots?
The slots will be opened for booking 3 days ahead of the usage date at 1200hrs, right up till the usage time. Users who do not show up for three booked slots in a month will have their membership temporarily suspended for two weeks. They will not be able to book any ActiveSG facilities while their membership is being suspended.
What is the duration and rate for each swim slot at the swimming pool?
The duration for each swim slot is 60 minutes and there is no change to the rate, as per the published rates
A 60 minutes slot is not enough for me to swim and change. Why can’t ActiveSG
increase the timing?
The 60min slot is to allow for as many people to use the facility to stay active, in a safemanner. We will continue to review our operations and make the necessary adjustments where required. In the meantime, we seek the public’s understanding and cooperation as we continue to do our part to keep our community safe during the covid-19 Update for Swimming.
Can I walk-in if I have not booked a swim slot?
All visitors are required to book a swim slot via the ActiveSG app or myactivesg.com prior to visiting the swimming pool. However, if there are available slots at the timebelt that you are at the sport centre, you can still book and enter the facility.
What is the maximum number of pax allowed per swim slot?
The maximum number of pax is dependent on the number of facilities in each swimming complex. Each facility inside the swimming complex has a capacity limit of up to 50pax.
Can I book two consecutive swim slots?
You will only be allowed to book ONE swim slot (60mins) per day. This is to ensure that all patrons have an equal chance to use the swimming pool facility.
Can I cancel the swim slot after booking?
Yes, you will be able to cancel your pool booking up to 2 hours before the start of the timeslot. No refunds will be provided for cancellation made by the user. Cancelled booking will not count towards the no-show quota.
Can I use the swim pass/schemes that I currently have?
ActiveSG members with valid pass/schemes will be able to book a swim slot for free. All bookings must be made before the expiry date of their pass/scheme. The following eligible schemes are:
- Merdeka Generation scheme
- MyActiveSwim schemes (Monthly)
In addition to the above schemes, Singaporeans aged 65 years and above will enjoy free entry
to our pools. Booking can be made via the ActiveSG app or myactivesg.com.
My booking slot was cancelled due to lightning. Will I get a refund?
In the event of a lightning risk and you have at least 30 minutes of the timeslot remaining in your booking, a refund will be provided. The credit will be refunded to your account within 8-10 working days.
Is it safe for me to swim?
We test our pool waters 5 times a day, in accordance with NEA’s guidelines. There is no evidence to suggest that the virus can be transmitted through swimming pool water. We also prominently display signs for users to observe the proper hygiene practices for the safety and benefit of all swimmers and have included enhanced measures.
What are some ActiveSG’s measures at the swimming pools?
In order to safeguard the wellbeing of our guests, the following safe management measures will be put in place:
• Regulated access will be implemented at the Swimming Pool.
• Purchase the desired slot on ActiveSG app before visiting the Swimming Pool.
• Registration via ToS and temperature screening is necessary for all patrons before
entry. Patrons will be denied entry if they exhibit flu-like symptoms (e.g. cough, fever
with temperature at 38-degree Celsius or more) or is currently on Stay Home Notice /
Quarantine Order due to COVID-19.
• Demarcated swimming lanes/zones to avoid unnecessary contact – users are
encouraged to stay in their lane/zone.
Can I still use the toilets and changing rooms within the swimming complex?
Yes, public amenities such as toilets and changing rooms will be opened to the public. Members of the public are to observe safe distancing measures such as the safe distancing markers and signages, as well as maintain a physical distance of 1m at all times. Toilets / changing rooms with showering facilities will be limited to a maximum capacity of up to 5 pax14 at any one time. Users are to keep their masks on whilst in changing rooms, and if they are taking a shower, to put on their mask promptly when done. Users are also not to mingle with others and to leave as soon as they are done using the facility. 14 The maximum group size for toilets will be capped at 5 pax, or 10 Sqm per pax FAQs – Safe Management Measures for Sport and Physical Exercise & Activity Following Mid-Point Review of Phase 2 (Heightened Alert) Issued: 7 August 2021 Page 16 of 20.
The swimming pool looks empty, why can’t I enter?
We are regulating access to all ActiveSG swimming pools to ensure adequate safe distancing among users. Depending on facility size, there will be a limited number of pax allowed each time. Sometimes it was catered to the MOE school swimming program on the weekday during the specified time. You may check with the respective pool staff for update.