Terms and Conditions

Follow our Terms and Conditions Strictly.
Terms and Conditions are subjected to change over time. Please keep yourself update.

Public Holiday for Year 2023

DATEDAYHOLIDAY
11st January 2023SundayNew Year’s Day 新年 一月一日2023
22nd January 2023MondayNew Year Holiday *
322nd January 2023SundayChinese New Year 春节
423rd January 2023MondayChinese New Year Holidays
524th January 2023TuesdayChinese New Year Holidays *
67th April 2023FridayGood Friday 耶稣受难日
722nd April 2023SaturdayHari Raya Puasa 开斋节
81st May 2023MondayLabour Day 劳动节
93rd June 2023SaturdayVesak Day 韦塞节
1029th June 2023ThursdayHari Raya Haji 哈芝节
119th August 2023WednesdayNational Day 国庆日
1212th November 2023SundayDeepavali 屠妖节
1313th November 2023MondayDeepavali Holiday *
1425th December 2023MondayChristmas Day 圣诞节
* Denote Replacement Holiday when Sunday is a public holiday in 2023. There are 10 public holidays in Singapore. There will be no lessons on all the date stated herein. Please take note.

Fee Payment Matter
1) Fees has to be transferred before the 15 of every month.

2)Late payment charges of $10 will be applied for payment made after 15th of every month.

3) Payment can be in the mode of Cash, Fund Transfer or Paylah/ Paynow. For cash payment, an e- reciept will be issued to you. For Paylah/Paynow or Fund Transfer, you need to capture a screenshot as proof of reciept to AQZOG SWIM SCHOOL.

3)Swim slot of your child will be automatically cancelled if swim fees is not received by the 30th or 31st of the even month and the deposit will be forfeited as it will be deemed as an immediate withdrawal.

5) There shall be no refund/ no pro-rated payment of swimming fees under any circumstances.

6) The swimming fees are exclusive of any test fees and entrance fees, which, if applicable, shall be borne by the students.

7) For students participating in the swimming classes at ActiveSG pools, please ensure that he / she is registered as a supplementary account of the parent prior to the start of the lesson. Please read more on “How to set up ActiveSG Account Successfully” on our website.

Registration & Withdrawal

1) A one-time fee of $35.00 is required for cap and t shirt on his/her first lesson .

2) At least 1 month’s prior written notice (paid lessons) is required for any withdrawal from the swimming programme. Withdrawal submitted before the 5th of the month will end on the same month. Withdrawal received on and after the 5th of the month will end at the end of the following month.

3) No temporary suspension of the swimming programme is permitted and the student shall continue to pay the swimming fees, unless the student has withdrawn from the swimming programme.

5) In the event that any outstanding fees are not paid within 7 days from any payment reminder given by AQZOG.COM, the student shall immediately be withdrawn from all swimming programmes and the deposit shall be forfeited.

6) In the event of unforeseen circumstances and epidemic outbreaks, fees will not be refunded for lessons that are not utilized. Replacement lessons will be arranged in such senario.

7) If your child need to skip for one month, 50% of the fee is payable to retain the slot, otherwise considered slot is free up for other to take over.

Replacement Lessons

1)There shall be strictly NO replacement lessons for students who fail to turn up for the scheduled lessons.

2) There will be NO lessons on public holidays, eve of New Year, Christmas & Chinese New Year. Scheduled lessons that fall on these holidays will not be replaced. Lesson is considered done if it falls on the holiday.

SINGAPORE PUBLIC HOLIDAY 2022DATE
National Day of SingaporeTue, 9 Aug 2022
DiwaliMon, 24 Oct 2022
Christmas DaySun, 25 Dec 2022
Christmas Day HolidayMon, 26 Dec 2022
There will be no swimming lessons on these stated date.


If your swim lessons falls on holiday, it is considered done. No replacement is allowed.

3) NO lesson on the 5th week of the month. 5th week refer to any date numbered “29th”, “30th” and “31st” of any month.

4) In the event of bad weather conditions, land exercises will be conducted instead and the lesson will NOT be replaced.

Fee Payment Matter
1) Fees has to be transferred before the 15 of every month.

2)Late payment charges of $10 will be applied for payment made after 15th of every month.

3) Payment can be in the mode of Cash, Fund Transfer or Paylah/ Paynow. For cash payment, an e- reciept will be issued to you. For Paylah/Paynow or Fund Transfer, you need to capture a screenshot as proof of reciept to AQZOG SWIM SCHOOL.

3)Swim slot of your child will be automatically cancelled if swim fees is not received by the 30th or 31st of the even month and the deposit will be forfeited as it will be deemed as an immediate withdrawal.

5) There shall be no refund/ no pro-rated payment of swimming fees under any circumstances.

6) The swimming fees are exclusive of any test fees and entrance fees, which, if applicable, shall be borne by the students. Not applicable if lessons is done at the condo premises.

7) For students participating in the swimming classes at ActiveSG pools, please ensure that he / she is registered as a supplementary account of the parent prior to the start of the lesson.

Registration & Withdrawal

1) At least 1 month’s prior written notice (paid lessons) is required for any withdrawal from the swimming programme. Withdrawal submitted before the 5th of the month will end on the same month. Withdrawal received on and after the 5th of the month will end at the end of the following month.

2) In the event of unforeseen circumstances and epidemic outbreaks, lesson fee will be kept to utilize when situation allow for coaching. The remaining lessons will be arranged in this situation.

Replacement Lessons

1) Replacement lessons for students is allowed but not more than 2 times per month.

SINGAPORE PUBLIC HOLIDAY 2022DATE
National Day of SingaporeTue, 9 Aug 2022
DiwaliMon, 24 Oct 2022
Christmas DaySun, 25 Dec 2022
Christmas Day HolidayMon, 26 Dec 2022
There will be no swimming lessons on these stated date.


If your swim lessons falls on holiday, it is considered done. No replacement is allowed.

2) NO lessons on public holidays, eve of New Year, Christmas & Chinese New Year, but can be arranged if needed as private lesson is still counted as a paid lesson done.

3) NO lesson on the 5th week of the month. Please refer to the swimming calendar for more details on the dates of swimming lessons.,but can be arranged if needed as private lesson is still counted as a paid lesson done.

4) In the event of bad weather conditions, lesson can be cancelled and no charges will be made. However such arrangement can be make thru mutual understanding by informing early.