Terms and Conditions

Fee Payment Matter
1) Fees has to be transferred before the 15 of every month.

2) Late payment charges of $10 will be applied for payment made after 15th of every month.

3) Payment can be in the mode of Cash, Fund Transfer or Paylah/ Paynow. For cash payment, an e- reciept will be issued to you. For Paylah/Paynow or Fund Transfer, you need to capture a screenshot as proof of reciept to AQZOG SWIM SCHOOL.

3) Swim slot of your child will be automatically cancelled if swim fees is not received by the 30th or 31st of the even month and the deposit will be forfeited as it will be deemed as an immediate withdrawal.

5) There shall be no refund/ no pro-rated payment of swimming fees under any circumstances.

6) The swimming fees are exclusive of any test fees and entrance fees, which, if applicable, shall be borne by the students.

7) For students participating in the swimming classes at ActiveSG pools, please ensure that he / she is registered as a supplementary account of the parent prior to the start of the lesson. Please read more on “How to set up ActiveSG Account Successfully” on our website.

Registration & Withdrawal

1) A one-time fee of $35.00 is required for cap, kickboard and bag on his/her first lesson .

2) At least 1 month’s prior written notice (paid lessons) is required for any withdrawal from the swimming programme. Withdrawal submitted before the 5th of the month will end on the same month. Withdrawal received on and after the 5th of the month will end at the end of the following month.

3) No temporary suspension of the swimming programme is permitted and the student shall continue to pay the swimming fees, unless the student has withdrawn from the swimming programme.

5) In the event that any outstanding fees are not paid within 7 days from any payment reminder given by AQZOG.COM, the student shall immediately be withdrawn from all swimming programmes and the deposit shall be forfeited.

6) In the event of unforeseen circumstances and epidemic outbreaks, fees will not be refunded for lessons that are not utilized. Replacement lessons will be arranged in such senario.

7) If your child need to skip for one month, 50% of the fee is payable to retain the slot, otherwise considered slot is free up for other to take over.

Replacement Lessons

1)There shall be strictly NO replacement lessons for students who fail to turn up for the scheduled lessons.

2) There will be NO lessons on public holidays, eve of New Year, Christmas & Chinese New Year. Scheduled lessons that fall on these holidays will not be replaced. Lesson is considered done if it falls on the holiday.

SINGAPORE PUBLIC HOLIDAY 2022	DATE
National Day of Singapore	Tue, 9 Aug 2022
Diwali	Mon, 24 Oct 2022
Christmas Day	Sun, 25 Dec 2022
Christmas Day Holiday	Mon, 26 Dec 2022

If your swim lessons falls on holiday, it is considered done. No replacement is allowed.

3) NO lesson on the 5th week of the month. 5th week refer to any date numbered “29th”, “30th” and “31st” of any month.

4) In the event of bad weather conditions, land exercises will be conducted instead and the lesson will NOT be replaced.