Retrieve Swimsafer E Certificate
Transction ID
Transaction ID will only be generated after your child has cleared both the Swimsafer Theory online and Passed the Swimsafer Practical Test. It will be emailed to your email address that you provided. THe transcation start with a PREFIX FSG-20230101-XXXXXXXXXXXXXXXX or
activity-XXXXXXXXXXXXX-XXXXXXXXXXXXXXXX
Frequently Asked Question (FAQ)
What is transaction ID?
It a reference number generated by the Swimsafer Department after your student has cleared both the online swimsafer theory and have pass the swimsafer practical test.
Is member ID same as transaction ID?
No, they are not the same. Transaction ID start with a prefix FSG.
I still have not got my certificate after I did the practical test and theory online. Why?
Allow the team sometimes to settle the backend. Sometimes there are some problem with the member ID being not valid and cause some delay in processing. Member ID not valid was due to incorrect NRIC number or incorrect Date of Birth. Such inaccurate information may lead to delaying in obtaining the E certificate. Therefore you are advise to submit your children’s details correctly.